FAQS & INSTRUCTIONS

Everything you need to know before we roll up

Rental Instructions

Delivery day

  • We call to confirm your delivery window after booking.
  • Clear a flat parking spot within reach of a standard outlet if possible.
  • Our crew places the cart, walks you through controls, and collects a signature.

Operating and Charging

  • Turn the key, select forward or reverse, and press the pedal — that’s it.
  • Plug the included charger into any standard 110V outlet overnight.
  • Keep to private property and permitted areas — carts are not street legal.

Retrieval Day

  • Leave the cart parked and plugged in where we delivered it.
  • Remove all personal items and event supplies
  • We arrive in your confirmed window and haul it away — no need to be present.

Frequently asked questions

No. Houston Cartworks operates strictly as a white-glove delivery service. We deliver and retrieve all carts directly at your venue or residence. Customer pickup is not available — and that’s what makes the experience effortless.

No. Our carts are NOT street legal. They may be operated on private property, at venues, and in communities where local rules permit golf carts. Always check your HOA or venue guidelines before booking.

We deliver throughout Richmond, Katy, Fulshear, Sugar Land, Cypress, Rosenberg, and Greater Houston. If you’re just outside these areas, request a quote and we’ll confirm availability.

Each cart has a flat daily rate shown on the Fleet & Pricing page. Quantity at checkout equals rental days. Delivery and retrieval within our service area are included — no hidden fees.

Yes. Every rental requires acceptance of our Rental Agreement & Liability Waiver. It’s a mandatory checkbox in your cart before you can complete checkout.

Our E-Z-GO lithium carts cover a full day of typical event or neighborhood use on a single charge. Every rental includes a charger, and we show you how to plug in during the delivery walkthrough.

We confirm your delivery window by phone after booking. Our crew arrives in that window, places the cart where you want it, walks you through operation and charging, and collects a quick signature. Retrieval works the same way in reverse.

Life happens. Contact us as early as possible and we’ll reschedule your delivery window or move your rental dates, subject to fleet availability.

Still have a question?